We monitor the website continuously. If we detect any downtime, we will notify you and take immediate action to restore normal operation as soon as possible.
Website Maintenance and Support
Professional Website Maintenance Services for Your Site
Your website is your tool for attracting customers, your sales channel, your cover letter. If it crashes, doesn’t work properly, or gets hacked, your business suffers. That’s why hiring a service to website maintenance It’s not an expense, it’s a good investment.
At Dos Setenta, we have been taking care of websites like yours for over 12 years. We want you to forget about technical problems so you can focus on what really matters: selling and growing your business.
What does our website maintenance service include?
Why hire us?
For speed
The resolution time for any website incident may vary, but what never changes is our priority: to solve your problem as quickly as possible so that your website continues to function without interruption.
01
For closeness
They say we’re work machines, but we like to keep things human. Whenever you call us stressed out about a problem with your website, you’ll find a real person ready to help you.
02
For prevention
We have always heard that prevention is better than cure, and we strictly adhere to this principle. As experts in preventive website maintenance, we ensure that your site is well cared for, updated, and protected before problems arise.
03
For experience
We have been dealing with all kinds of web issues for years. We know what works, what to avoid, and how to ensure that your website is always in top condition.
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WEB MAINTENANCE PLANS AND PRICES
Maintenance specialists WordPress, Prestashop, and more
We have in-depth knowledge of the most widely used CMS platforms. We understand how they work and how to prevent their most common problems. We work with:
- WordPress
- WooCommerce
- Prestashop
- Shopify
- Joomla
- Custom-built websites (Laravel, Symfony, etc.)
Whatever your platform, we have the technical expertise to keep it running smoothly.
Website maintenance at Madrid
(and in the rest of the world)
We have an office in Madrid, but we provide website maintenance for clients throughout Spain, as well as in other countries in Europe and Latin America.
We adapt to your time zone, your language if necessary, and your preferred method of communication: email, phone call, video call, WhatsApp, or Slack. The important thing is that you feel supported and know that your website is in good hands, wherever you are.
Some clients know us through video calls, while others have come to see us at our office in Madrid. There are also those who have been with us for years and have never met us in person. Distance is not important: what matters is trust, agility, and the security of knowing that we respond when you need us. We will always be close by, even when we are far away.
Frequently asked questions about website maintenance
Does website maintenance include design changes?
Maintenance covers the technical aspects, which may require occasional design adjustments. But if you need more in-depth design or content changes, we can help you or refer you to our creative team.
How long does it take you to respond to an incident?
In the Basic Plan, maximum 24 hours. In the Advanced Plan, less than 4 hours. In critical cases, before you finish writing to us.
Can I cancel the service whenever I want?
Yes. No minimum contract period. We want you to stay because it works for you, not because you’re tied down.
How we can help you to grow?
Our schedule:
Monday to Thursday
8:00 a.m. to 2:00 p.m. – 3:00 p.m. to 5:30 p.m.
Friday
8:00 a.m. to 2:00 p.m.